Shipping & Delivery policy
1. General Shipping Information
At Raas Haveli, we strive to deliver your orders as quickly and safely as possible. All orders are processed and shipped from our store in Vadodara, Gujarat, India. Our goal is to ensure that every customer receives their order in a timely and reliable manner.
2. Processing Times
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Standard Processing: Orders are typically processed and dispatched within 1–3 business days after order confirmation.
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Order Cut-off Time: Orders placed after 2:00 PM IST will begin processing on the next business day.
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Weekends & Holidays: Orders are not processed or shipped on Sundays or public holidays.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your delivery location.
Estimated delivery time:
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Within Gujarat: 2–4 business days
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Within India: 3–7 business days
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Remote locations: 5–10 business days
Delivery timelines may vary depending on courier partners and location.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track the delivery status of your package.
5. Delivery Delays
While we aim to deliver orders within the estimated time, delays may occur due to:
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Weather conditions
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Logistics partner delays
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Public holidays or unforeseen circumstances
Raas Haveli is not responsible for delays caused by third-party courier services.
6. Contact Us
If you have any questions about your shipment or delivery, please contact us:
Company: Raas Haveli
Email: contact.raasvadodara@gmail.com
Our support team will respond within 24–48 hours.